Shipping

US domestic shipping

Thank you for shopping with Azèile.

  • Orders are processed within 1–3 business days.

  • Once your order has shipped, you will receive a tracking number via email.

  • Shipping times may vary depending on your location and the carrier.

  • Azèile is not responsible for delays caused by the shipping carrier, weather, or incorrect addresses provided at checkout.

Please double-check your shipping information before placing your order, as we are unable to guarantee address changes once an order has been processed.

International shipping

Azèile is proud to offer international shipping to select countries.

  • International orders are processed within 1–3 business days.

  • Delivery times vary by destination and shipping carrier and may take 7–21 business days after your order has been shipped.

  • Once your order is dispatched, you will receive a tracking number via email.

Customs & Import Fees

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country. These charges are determined by your local customs authority and are not included in the purchase price or shipping cost.

Delivery Delays

Azèile is not responsible for delays caused by customs processing, international carriers, weather conditions, or other circumstances beyond our control.

Lost or Returned Packages

If an order is returned to us due to an incorrect shipping address, refusal to pay customs fees, or an unclaimed package, the customer is responsible for any additional shipping costs required to resend the order.


Returns

Returns and Exchanges

NO REFUNDS OR EXCHANGES! All orders are final sale. We do not offer refunds or exchanges on purchases unless the item arrives damaged or you receive the wrong item.